Sr. Customer Service Rep

Akkodis is seeking a Patient Coordinator - Customer Care support for a client in LA, CA for a contractof 3-months.

NEED TO BE LOCAL TO :

LA

Pay rate is $20/HR to 21.99/HR on W

MUST be able to work 3 months training On-Site; Role may become remote after the 3 months required Training.

- Local candidate ONLY**

- Work location: Alhambra, CA 91803

- Campus or Medical Enterprise: Medical Enterprise

- Work hours: Job seeker must be open 7 am-7 pm staggered shifts, possible weekends, job seekers Must be able to work OT

- Dress code: Business casual

Primary Responsibilities

• as primary point of contact for access to academic medical centers and Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.

Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.

• Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.

The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.

Requirements

• School Diploma

• two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.

• interpersonal skills.

• to multitask.

• verbal and written communication skills.

Preferred:

• certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.

• or bachelor’s degree in healthcare, business or operations field strongly preferre

If you are interested in this job in then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. . If you have questions about the position, please contact Pragya Jain at 408-962-4980 or pragya.jain@akkodisgroup.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.