Modis Bulgaria is a Contact Center-Customer Service Outsourcing Provider of the Year 2020

Posted 10 March 2020

The award was announced during a gala event at Caesars Palace in Las Vegas, Nevada on 28th of February 2020.

Modis Bulgaria has been awarded with bronze award as Contact Center / Customer Service Outsourcing Provider of the Year 2020 at the annual Stevie Awards for Sales & Customer service. The company is among the very few businesses from Europe listed among the winners for 2020.

Modis deserved the recognition among the top performers in the category by growing its portfolio of clients and becoming one of the most desired employers and a leader in the IT Outsourcing industry in Bulgaria. Our focus on innovation and service excellence has helped us overachieve our business objectives and retain and attract some of the biggest international businesses as our clients and partners. Here are some of the comments our nomination received by the judges:

“Great company with proper IT consulting firm to work with. They have huge clients in good record standing. A good workplace with positive and encouraging environment. A great company to gain new learning experience and great opportunity. Provides good service that match your brand values and truly address customers needs.”

“Is a well deserved leader in customer service due to a keen focus on new innovations to customers and also by enhancing internal productivity.

I really liked your statement - We believe that behind great customer service solutions stand skilled talents who love their job and workplace."

The award for Modis was announced during a gala ceremony in Las Vegas, Nevada, which gathered hundreds of professionals in Sales from multi-national businesses. 

I am proud that we are receiving one more recognition for our great work and service excellence. Our strategy is to turn Modis into a leading technology brand in future and the latest achievements by the team in Bulgaria show that we are doing a great job!

Philippe Rouvrais, Global Head of Delivery, Pre-sales & Solutions, Head of IT Outsourcing and General Manager Eastern EuropeTweet this