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Service Delivery Specialist Cloud Security

Ref: 7065

Posted on 26 September 2022
Contract Type

About Us

Modis and AKKA Technologies (soon to become Akkodis) are joining forces to build a global Smart Industry powerhouse in Engineering and Digital Solutions.

With more than 15 years of experience in Bulgaria, we deliver technology solutions in IT, Software, Cloud, and Digital fields. We have around 1200 employees in our two office locations and now we are looking for more talents to join us in our mission of engineering a smarter future.

Position Highlights

You will be a part of IT Global IT Operations to ensure that all IT Services related to support activities for Data Center environment are delivered effectively and efficiently ensuring business continuity.

As part of this organization, we target continuous services improvements initiatives in order to bring efficiency and improvement for our environment. To be part of IT Services Operations, you need to be flexible and able to adapt yourself to the evolution of IT solutions.

You are a key player in the relationship among all of other IT areas and external partners, including projects and applications teams.

Key Role Responsibilities & Duties:

Must guarantee service operations and continuous improvement of production/application/ infrastructure services; to reconcile project management, customer satisfaction and contract compliance with an economic reality.

Act as Subject Matter Expert in Azure Security domain:

  • Day to day operation of the in-place security solution.
  • Acting on and driving to competition the recommendations provided by “Microsoft Defender for Cloud”
  • Identification, investigation and resolution of security breaches
  • Implementation of new security solutions, policies, standards and practices
  • Ongoing support of security solutions and measures
  • Participation in the creation and or maintenance of policies, standards, baselines, guidelines, and procedures as well as conducting vulnerability audits and assessments.
  • Extend support to Cloud Network Security layer: Firewalls, IDS, Intrusion protection and prevention
  • Certificate management

Act as Support Engineer in the Azure DevOps domain

  • Utilizing the existing processes (Incident, Change, Problem, etc.) deliver high quality and timely support to the Hybrid Cloud infrastructure:
  • Ensure the documentation of the solution is up to date
  • Performs a permanent inventory and manages the different components
  • Monitors and analyzes performance, implements measures likely to improve the quality or productivity
  • Monitor, control, and support service delivery; ensuring systems, methodologies and procedures are in place and followed
  • Ensure excellent communication and collaboration between Applications and Infrastructures teams. Take active participation in joint troubleshooting and support activities with the infrastructure (On-Prem) teams for issues spanning between On-Prem and Cloud infrastructure.
  • Documents, promotes, and controls his scope
  • Make proposals and provide information in order to support decision making concerning the solution
  • Ensure inventories/CMDB are accurate

Qualifications and Education Requirements:

  • Azure Security tools: Sentinel, Defender
  • Other Security tools: Nessus
  • Identity and Access Management
  • Azure Policy, Groups, Permissions management.
  • Certificate management, secure storage, encryption in the Cloud
  • Network assets delivering security features – Azure Networking (Hub & Spoke, VNETs) / Proxy / FW / WAF / IDS / VPN GW

You will get

•    Competitive remuneration package

  • Performance based bonuses
  • Referral bonus program
  • 24 days annual paid leave
  • Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more)
  • Free Psychological Counselling via Green line and on the spot
  • Newborn or newly adopted child bonus
  • Food vouchers 150 BGN/month
  • Upskilling & reskilling training programs and e learning hub
  • Diverse career growth opportunities
  • Recognition awards
  • Sports cards (partially covered by the employer) and company sports initiatives
  • Special company discounts
  • Various social and charity initiatives

United by our passion for talent and technology, we look at the world differently. The future won’t wait, it’s time to make incredible happen. Are you ready?