IT Help Desk

Akkodis is partnering with a Fortune 500 company in Erie, PA, recruiting customer service-oriented candidates to provide technical support in their state-of-the-art call center. Technical support will include troubleshooting hardware, OEM software, and proprietary client software.

Pay Rate: $17 per hour

The IT Help Desk Technician requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates with prior call center or help desk experience are preferred but various types of customer service or technical support related experience will be considered for these opportunities.

Qualifications

• Associate’s or Bachelor’s degree in Business, MIS, CIS or related field preferred; Experience in lieu of a degree will also be considered.

• Two years’ customer service experience required.

• Exceptional verbal and written communications skills required.

• Tech savvy with the ability to learn new software and systems.

• Must be able to work onsite in Erie, PA

This is a great opportunity with a large Insurance Organization in Erie, PA!

If you are interested in this IT Help Desk job then please click APPLY NOW.  For other opportunities available at Akkodis go to www.akkodis.com.

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.