Join Scotia Bank Client as a Senior Salesforce Business Analyst, where you'll play a crucial role in driving innovative solutions and contributing to the operational resilience program. This opportunity offers the chance to work on a highly visible project, paving the way for career advancement within the organization.
Note: This role is a hybrid work model that involves 3 days a week in the office.
Typical Day in Role:
Gather business requirements and translate them into technical specifications.
Facilitate meetings between internal stakeholders and vendors for requirements gathering.
Provide testing and validation support to ensure systems configurations meet business needs.
Develop Business Requirements Documents and related documentation.
Provide project oversight from a technology perspective.
Contribute to the strategy for operational resilience program development.
Must-Have Skills:
8-10 years of experience as a Business Analyst, preferably in Salesforce solution implementation.
In-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, and Lightning Experience.
Nice-To-Have Skills:
Experience with Fusion Risk Management or regulatory requirements related to Operational Resilience (e.g., OSFI E-21).
Proficiency in agile methodologies and project management tools.
Experience with UAT and stakeholder collaboration.
Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder.
Familiarity with MS Power BI.
Best VS. Average Candidate:
The ideal candidate will possess a solid understanding of Salesforce systems and expertise in analyzing business processes. The best candidate will excel in translating technical requirements for non-technical audiences and vice versa.