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Oversees and maintains Citrix applications while developing professional infrastructure and solving technical issues. Designs, develops and manages virtualized application environment. May require a bachelor’s degree in related field and at least 5-10 years of relevant experience.
Configures and manages the cloud management system including applications running in its environments. Installs and supports cloud servers including security configurations, patching and troubleshooting issues as needed. Requires a bachelor’s degree in computer science or related field with 2-5 years of relevant experience.
Defines and executes cloud automation strategy for enterprise applications and application components. Supports, maintains and develops cloud based software. Builds innovative and reliable solutions to meet demanding customer needs. Usually works with minimal supervision. Requires a bachelor’s degree in area of specialty and a minimum of 8 years of relevant experience.
Builds elastic computation and storage. Automates feedback loop of monitoring resources. Controls the cloud’s size, speed and robustness as needed. Should be fluent in Java and other coding languages. Requires a bachelor’s degree in area of specialty and a minimum of 5 years of relevant experience.
Responsible for guiding the implementation of technology platforms needed to support enterprise infrastructure and initiatives. Assesses system requirements and ensures that system can be integrated with existing applications. Ensures optimal performance for all systems. Offers support to other departments as needed. Possesses extensive knowledge of infrastructure, application programming and web and software applications. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to senior management. Manages others. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree in area of specialty and 6-8 years of relevant experience.
Provisions, installs, configures and maintains Linux operating systems. Identifies problems associated with the operating system and performs troubleshooting activities. Monitors systems performance and ensures compliance with security standards. Relies on limited knowledge and professional discretion to achieve goals. Works under general supervision and usually reports to a project leader or manager, though some ingenuity and flexibility is required. May require a bachelor’s degree in a related area and 3-5 years of relevant experience. May also require a Linux certification such as Red Hat®.
Designs, develops and maintains an organization’s email network and system(s). Establishes user accounts and security guidelines, tracks server performance and provides first-level resolution for issues. Monitors existing messaging infrastructure and server usage, ensuring proper working order. May document internal policies or develop training for end users. Relies on knowledge and professional discretion to achieve goals. Works under general supervision and usually reports to a manager, though a certain degree of ingenuity and flexibility is required. Requires a bachelor’s degree and 2-4 years of experience in systems administration and/or client support. May require certification in one or more messaging systems.
Designs, develops, implements and manages messaging systems. Ensures the consistency and compatibility of all messaging applications. Relies on knowledge and professional discretion to achieve goals. Performs a variety of complicated tasks. Significant ingenuity and flexibility is expected. Usually reports to a supervisor. Requires a bachelor’s degree and at least 5 years of relevant experience.
Supports, designs, maintains and monitors internal and external networks. Implements and manages all systems, applications, security and network configurations. Resolves network performance issues and establishes a disaster recovery plan. Recommends upgrades, patches and new applications and equipment. Provides technical support and guidance to users. Relies on knowledge and professional discretion to achieve goals. Usually reports to a supervisor or department head. May require a bachelor’s degree in area of specialty and 0-10 years of relevant experience.
Plans, designs, analyzes and provides technical support for data communications network or group of networks. Designs and implements network solutions. Handles technical issues and major incidents through hands-on troubleshooting. Should be familiar with scripting languages such as Ruby and Python. Requires a bachelor’s degree in area of specialty or equivalent work experience.
Manages the company’s network systems and detects, analyzes and resolves issues when necessary. Recommends and implements network enhancements. Relies on knowledge and professional discretion to achieve goals. Usually reports to a supervisor. May require an associate degree in a related area and 0-5 years of relevant experience.
Oversees the installation, configuration and ongoing maintenance of networked information systems. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Relies on knowledge and professional discretion to achieve goals. Usually reports to a supervisor. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree in area of specialty and 0-5 years of relevant experience.
Develops and implements storage systems and procedures. Resolves issues related to storage systems. Generates usage reports for submission to leadership. Maintains efficient and reliable backup and recovery procedures. Experienced with operating systems and Storage Area Networks (SAN) and backup solutions. Relies on knowledge and professional discretion to achieve goals. Usually reports to a department head. May manage others. Significant ingenuity and flexibility is expected. Requires a bachelor’s degree in area of specialty and at least 5 years of relevant experience.
Maintains and operates computer systems or networks. Installs, supports and manages servers and resolves issues as needed. Installs patches and performs system backups and recovery. Monitors system configuration and maintains data files. Relies on limited knowledge and professional discretion to achieve goals. Works under general supervision and usually reports to a project leader or manager, though some ingenuity and flexibility is required. May require a bachelor’s degree in a related area with 2-5 years of relevant experience.
Systems Architect is responsible for the architectural design, development, and deployment of the enterprise's overall systems. This includes the design of technical infrastructure such as hardware, software, web portals, Internet and intranet connections, firewalls, servers and systems security. May require a bachelor’s degree in a related area and 2-5 years of relevant experience.
Builds, maintains and monitors installed systems and infrastructure. Installs, configures, tests and maintains operating systems, application software and system management tools. Corrects software errors in existing systems, improves performance through hardware upgrades and implements new systems. Requires a bachelor’s degree in area of specialty and at least 6 years of relevant experience.
Maintains and evaluates a company’s telecommunications system. Plans, produces and assesses telecommunications software solutions. Conducts customer training related to telecommunications features and functionality. Relies on knowledge and professional discretion to achieve goals. Usually reports to a supervisor or department head. Significant ingenuity and flexibility is expected. May require an associate degree or its equivalent and 0-10 years of relevant experience.
Installs, maintains and repairs telecommunications equipment. Issues reports, facilitates new service requests and determines procedures for installing telephone service. Assesses the need for equipment changes or modifications. Relies on knowledge and professional discretion to achieve goals. Works under general supervision and usually reports to a project leader or manager, though some ingenuity and flexibility is required. May require an associate degree or its equivalent and 0-5 years of relevant experience.
Installs, configures and maintains UNIX operating systems. Performs software installations and upgrades. Diagnoses and resolves UNIX-related issues and logs troubleshooting reports. Relies on knowledge and professional discretion to achieve goals. Works under general supervision and usually reports to a supervisor, though some ingenuity and flexibility is required. May require a bachelor’s degree in a related area and 2-5 years of relevant experience.