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Responsible for planning, designing and implementing information systems. Performs encoding, testing, debugging and installation activities as necessary. Works with organizational end users to clarify current operating procedures and communicate program objectives. Relies on established guidelines and instructions, as well as knowledge and professional discretion to perform daily job functions. Usually reports to a project leader or manager. May require a bachelor’s degree in a related area.
Analyzes and evaluates business systems and user needs to align systems with overall business strategies. Studies system capabilities and data to improve procedures and develop solutions to business problems. Manages requirements at the project level to drive process changes and manage project scope. Requires strong management skills and an associate degree.
Monitors, evaluates and makes recommendations to enhance the processes and systems of an organization. Conducts testing to assess the potential impact of recommended improvements. May provide face-to-face consultation to affected stakeholders and departments. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to senior management. May manage others. Significant ingenuity and flexibility is expected. May require an advanced degree and at least 7 years of field experience.
Evaluates the impact of change, including the implementation or revision of business processes, systems and technology. Conducts an organizational assessment to determine change management strategies that minimize disruption and ensure optimal results. Offers recommendations to senior management based on research and experience. Relies on extensive knowledge and professional discretion to achieve goals. Usually reports to top management and is considered to be the top-level specialist in the field. Significant ingenuity and flexibility is expected. Requires a master’s degree in area of specialty and 7 years of relevant experience.
Analyzes data using a variety of techniques. Plans, executes and monitors business solutions. Works directly with clients and project and business leaders to identify analytical requirements. Relies on established guidelines and instructions to perform daily job functions, as well as limited knowledge and professional discretion to achieve goals. Requires a bachelor’s degree in area of specialty.